At NORYXEN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase details
- Payment and transaction information
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
We may also automatically collect certain information such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and track your purchases
- Process payments
- Provide customer support
- Process eligible exchanges
- Communicate with you about your orders
- Send important updates regarding our website or services
- Improve our products, website, and customer experience
- Prevent fraudulent or unauthorized activities
- Send promotional offers, new-drop announcements, or marketing communications where permitted
3. Payment Information
Payments made through our website may be processed by third-party payment gateways.
NORYXEN does not directly store your complete credit/debit card details or banking passwords on its own servers. Payment information is handled by the applicable payment service provider according to its security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing or promotional content
You may disable cookies through your browser settings; however, some website features may not work properly as a result.
5. Sharing of Information
NORYXEN does not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment gateway providers
- Shipping and delivery partners
- Website and hosting service providers
- Customer support or communication services
- Analytics and marketing service providers
These parties may only receive information necessary to provide their respective services.
We may also disclose information where required by law, legal process, government authorities, or to protect the rights and security of NORYXEN, our customers, or others.
6. Marketing Communications
With your permission or where legally permitted, we may contact you through email, SMS, WhatsApp, or other communication channels regarding:
- New product launches
- New drops
- Special offers
- Discounts
- Brand updates
- Other promotional communications
You may choose to stop receiving promotional communications by following the unsubscribe instructions provided in the communication or contacting us.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and legal records, resolve disputes, and comply with applicable legal requirements.
9. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
NORYXEN is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Children’s Privacy
Our website is not intended for children under the applicable legal age to independently provide personal information.
We do not knowingly collect personal information from children for purposes that are not legally permitted.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the contact details provided on our website.
12. Changes to This Privacy Policy
NORYXEN may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updated version will be published on this page with the revised Last Updated date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact NORYXEN through the contact details provided on our website.
NORYXEN
India
Email: [supportnoryxen@gmail.com]
NORYXEN — WEAR YOUR IDENTITY.